POLICIES:
DARWGALTRAVEL. CIA.LTDA designs personalized itineraries, daily tours, packages and activities such as cycling and kayaking, according to the client's preferences, interests and budgets. Ages, months of the year and length of stay are also taken into account.
Once the final itinerary is approved by the client, DARWGALTRAVEL will make the corresponding reservations with the appropriate suppliers of hotels, transportation, activities, among others.
DARWGALTRAVEL will always try to maintain the original itinerary, but it must be taken into account that due to availability it may be forced to modify it, especially during the high season months.
RESPONSIBILITY OF THE TOUR OPERATOR:
DARWGALTRAVEL. CIA.LTDA acts only as an agent / intermediary for passengers regarding their daily tour or package, whether by car, boat and does not assume any responsibility in these trips regarding injuries, damages, losses, accidents, delays or irregularities that may occur.
For reason or defect in any vehicle or any reason whether due to acts of omission, company, person or in the performance of the tour organization.
DARWGALTRAVEL CIA.LTDA is not responsible for injuries, losses, damages to persons or property or for additional expenses due to illness, weather, strikes, detention, delays due to transportation arriving or departing on schedule, civil unrest, restrictions or government regulations
(Before the Trip) Please review all the requirements that are necessary to enter the country (Visa / Passport / etc.) well in advance with your embassy.
All services provided by third parties or other companies, for example freelance guides, transport and outsourcing tour operators, etc., have individual insurance from each company. Some of the activities that are included in the itineraries are not appropriate for people with health problems or physical disabilities. It is the responsibility of each passenger to judge whether they are in adequate physical condition to carry out the activity.
Responsibility:
Recognition of risk in all adventure activities such as hiking, kayaking, horseback riding, mountain biking, surfing, it can be like any other dangerous activity, accidents, losses, damages, delays, as well as other damages and in the participation of the tour or package are assumed at your own risk. The guide may change the itinerary of the activity for security reasons or due to force majeure that may occur at that place and time.
People who are going to travel to very distant places such as the Galapagos Islands must tell the truth if they have any illness, allergy, ailment, etc. to be able to help them or know what medications they need to bring before coming to the islands.
IMPORTANT INFORMATION:
We do not recommend expeditions to people who are pregnant, people who have had a recent operation or a back or leg ailment. All activities are done outdoors in areas of the Galapagos National Park, so we suggest being in good physical condition. health, the walks can be from one hour to two hours, up to 3 hours, the navigation can be several hours as a half-day or all-day tour.
Your health is very important and is your responsibility and we suggest having a medical check-up 2 or 3 weeks before traveling. Bring your medication if you have any ailments.
DARWGALTRAVEL recommends that all participants have life, accident and medical insurance. It is also recommended to have insurance against theft or loss.
PASSENGER RESPONSIBILITIES:
Passengers also have some responsibilities towards DARWGALTRAVEL, crew members and other passengers. They are responsible for knowing and understanding the conditions involved in the trip and its itinerary, for selecting a tour or package according to their interests, abilities and physical condition (in collaboration with DARWGALTRAVEL) and for preparing for the trip by studying the supplementary information and the itinerary delivered by DARWGALTRAVEL.
The participation of the passenger in activities, scheduled or not, on any of our trips and that involve some kind of risk, such as adventure activities such as kayaking, snorkeling, diving, hiking, horseback riding, cycling, etc. They are under their own responsibility. Minors who participate in a trip or any activity with DARWGALTRAVEL are under the entire responsibility of their parents or legal guardian and must at all times be accompanied by an adult.
DARWGALTRAVEL is not responsible for the acts, activities and their consequences. consequences, of any passenger for consumption, possession, purchase or obtaining in any way, illegal drugs; This is the sole responsibility of the passenger.
According to Ecuadorian laws, the consumption and possession of drugs is strictly prohibited.
